marryph Privacy Policy

01 Who We Are

This Privacy Policy is issued by marryph ("marryph," "we," "us," "our"), the operator of the online gaming platform accessible at marryph.net. marryph is the data controller responsible for the personal data of players and visitors who use the marryph platform in the Philippines.

marryph operates in alignment with Philippine gaming regulations under the PAGCOR framework and is subject to the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations. This policy applies to all personal data collected through the marryph website, mobile-optimised pages, and any related services.

02 Personal Data We Collect

marryph collects the following categories of personal data, depending on how you interact with the platform:

marryph does not intentionally collect sensitive personal information beyond what is required for identity verification and regulatory compliance. Where sensitive information (such as government ID details) is collected, it is handled with heightened security measures.

03 How We Collect Your Data

marryph collects personal data through the following means:

• Direct collection: Information you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting support, or using responsible gaming tools.
• Automated collection: Technical data collected automatically when you visit marryph.net, including through cookies, web beacons, and server logs. This includes your IP address, device identifiers, and browsing behaviour on the marryph platform.
• Third-party collection: Data received from payment processors (GCash, PayMaya, banks) when you make transactions, and from KYC verification providers when you submit identity documents.
• Publicly available sources: In limited circumstances, marryph may verify information against publicly available Philippine government records for fraud prevention and regulatory compliance purposes.

04 Why We Use Your Data

marryph uses your personal data for the following purposes:

• Account management: To create, maintain, and administer your marryph player account, including verifying your identity and age (21+) as required by Philippine gaming regulations.
• Service delivery: To provide access to games, process deposits and withdrawals in Philippine Peso (PHP), and deliver bonuses and promotions you are eligible for.
• Regulatory compliance: To fulfil obligations under Philippine law, including PAGCOR licensing requirements, the Anti-Money Laundering Act (AMLA), and the Data Privacy Act of 2012. This includes filing mandatory reports with relevant Philippine authorities.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, money laundering, account takeovers, and other prohibited conduct on the marryph platform.
• Responsible gaming: To monitor gaming patterns and apply responsible gaming tools, including deposit limits, cooling-off periods, and self-exclusion, in accordance with PAGCOR guidelines.
• Customer support: To respond to your enquiries, resolve disputes, and improve the quality of marryph's support services.
• Platform improvement: To analyse aggregated, anonymised usage data to improve marryph's games, features, and overall player experience.
• Marketing communications: To send you promotional offers, bonus notifications, and platform updates — but only where you have provided consent or where permitted by applicable law. You may opt out at any time.

05 Legal Basis for Processing

Under the Data Privacy Act of 2012, marryph processes your personal data on the following legal bases:

• Contractual necessity: Processing required to perform the contract between you and marryph — including account registration, gameplay, and payment processing.
• Legal obligation: Processing required to comply with Philippine law, including PAGCOR regulations, AMLA reporting obligations, and NPC data protection requirements.
• Legitimate interests: Processing for fraud prevention, platform security, and responsible gaming monitoring, where these interests are not overridden by your privacy rights.
• Consent: Processing for marketing communications and non-essential cookies, where your explicit consent has been obtained. You may withdraw consent at any time without affecting the lawfulness of prior processing.

06 Sharing Your Personal Data

marryph does not sell your personal data. We share your data only in the following circumstances and only to the extent necessary:

• Payment processors: GCash, PayMaya / Maya, and Philippine banks (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank) receive transaction data necessary to process your deposits and withdrawals.
• KYC and identity verification providers: Third-party providers who assist marryph in verifying your identity and age in compliance with Philippine regulatory requirements.
• Regulatory and law enforcement authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government bodies, where disclosure is required by law or regulatory directive.
• Technology and infrastructure providers: Cloud hosting, cybersecurity, and platform technology providers who process data on marryph's behalf under strict data processing agreements.
• Professional advisers: Legal counsel, auditors, and compliance consultants, subject to professional confidentiality obligations.

All third parties who receive personal data from marryph are contractually required to handle it in accordance with the Data Privacy Act of 2012 and to implement appropriate security measures.

07 Cookies & Tracking Technologies

marryph uses cookies and similar technologies on marryph.net. Cookies are small text files stored on your device that help us deliver a better experience. We use the following types:

• Strictly necessary cookies: Required for the platform to function — including keeping you logged in and maintaining your session. These cannot be disabled without affecting platform functionality.
• Functional cookies: Remember your preferences such as language settings and responsible gaming limits you have set.
• Analytics cookies: Collect anonymised data about how players use marryph.net, helping us identify and fix issues and improve the platform. No personally identifiable information is included in analytics reports.

marryph does not use advertising cookies or cross-site tracking technologies that follow you across unrelated websites. You can manage or disable non-essential cookies through your browser settings. Note that disabling strictly necessary cookies will impair your ability to use the marryph platform.

08 Data Security

marryph implements a layered security framework to protect your personal data against unauthorised access, disclosure, alteration, and destruction:

• 256-bit SSL/TLS encryption for all data in transit between your device and marryph servers.
• Encryption at rest for sensitive data including identity documents and financial information.
• SMS one-time password (OTP) verification for new device logins and high-value withdrawal requests.
• Role-based access controls ensuring marryph staff can only access personal data necessary for their specific job function.
• Regular security audits and penetration testing by independent cybersecurity professionals.
• Automated fraud detection and anomaly monitoring systems operating 24/7.

Despite these measures, no online platform can guarantee absolute security. In the event of a personal data breach that poses a risk to your rights and freedoms, marryph will notify the National Privacy Commission and affected players in accordance with the Data Privacy Act of 2012.

09 Data Retention

marryph retains your personal data for the following periods, after which data is securely deleted or irreversibly anonymised:

• Account and identity data: For the duration of your active account, plus five (5) years after account closure, as required by Philippine AMLA regulations and PAGCOR record-keeping obligations.
• Transaction and gaming records: Five (5) years from the date of each transaction, in compliance with AMLA and tax record-keeping requirements.
• Support communications: Three (3) years from the date of the communication, for dispute resolution and quality assurance purposes.
• Marketing consent records: Until you withdraw consent, plus one (1) year thereafter as evidence of the consent record.
• Technical and log data: Twelve (12) months from collection, unless required for an ongoing security investigation.

Where retention beyond these periods is required by a specific Philippine legal obligation or ongoing regulatory investigation, marryph will retain the relevant data until that obligation is fulfilled.

10 Your Privacy Rights

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by marryph:

• Right to be informed: The right to know what personal data marryph collects and how it is used — which this Privacy Policy fulfils.
• Right of access: The right to request a copy of the personal data marryph holds about you.
• Right to rectification: The right to request correction of inaccurate or incomplete personal data.
• Right to erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to marryph's legal retention obligations.
• Right to object: The right to object to processing of your personal data for direct marketing purposes at any time.
• Right to data portability: The right to receive your personal data in a structured, commonly used format where technically feasible.
• Right to lodge a complaint: The right to file a complaint with the National Privacy Commission (NPC) of the Philippines if you believe marryph has violated your data privacy rights.

To exercise any of these rights, contact the marryph Data Protection Officer (DPO) using the details in Section 14. marryph will respond to verified requests within fifteen (15) calendar days, or within the extended period permitted by law for complex requests.

11 Children's Privacy

marryph is strictly an adult platform. Persons under 21 years of age are prohibited from registering or using marryph in accordance with Philippine gaming regulations. marryph does not knowingly collect personal data from individuals under 21 years of age.

If marryph discovers that personal data has been collected from a person under 21, the account will be immediately suspended, all data will be deleted, and any funds in the account will be handled in accordance with applicable Philippine law. If you believe a minor has registered on marryph, please contact our support team immediately.

12 Cross-Border Data Transfers

marryph primarily stores and processes personal data within the Philippines. In limited circumstances, personal data may be transferred to service providers located outside the Philippines — for example, cloud infrastructure providers or international KYC verification services.

Where such transfers occur, marryph ensures that appropriate safeguards are in place in accordance with the Data Privacy Act of 2012, including contractual data processing agreements that require the recipient to apply data protection standards equivalent to those required under Philippine law. marryph will not transfer your personal data to jurisdictions that do not provide an adequate level of data protection without implementing appropriate safeguards.

13 Updates to This Privacy Policy

marryph may update this Privacy Policy from time to time to reflect changes in our data practices, applicable Philippine law, or PAGCOR regulatory requirements. The effective date at the top of this page will be updated whenever material changes are made.

Where changes are material, marryph will notify registered players via email to their registered address or via an on-platform notification prior to the changes taking effect. Your continued use of marryph following the effective date of any update constitutes your acknowledgement of the revised Privacy Policy.

We encourage you to review this Privacy Policy periodically to stay informed about how marryph protects your personal data.

14 Contact & Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by marryph, please contact our Data Protection Officer:

• Data Protection Officer: marryph DPO
• Email: [email protected]
• General Support: [email protected]
• Live Chat: Available 24/7 via the marryph platform

marryph aims to respond to all privacy-related enquiries within fifteen (15) calendar days. If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.